IT Support Hitchin
Your IT department, ten minutes up the road
Hitchin has a busy mix of independent shops, professional practices and small firms working from the town centre and the estates along Wilbury Way and Cadwell Lane. Most of them are too small to justify an in-house IT person, but every one of them relies on email, shared files and a working internet connection.
TekOne provides business IT support to companies in Hitchin from our base at the Business & Technology Centre in Stevenage, a ten-minute drive along the A602. That means you get a technician who knows the area, can be at your premises quickly and picks up the phone when you call.
Call 01438 771 000 to talk through your IT setup or complete the contact form to arrange a free, no-obligation consultation for your business.
For a free quote fill in your details below
Fully managed support on a fixed monthly fee
If you would rather not think about IT at all, our managed IT support service takes it off your hands. For a set monthly fee we look after your whole setup, including workstations, servers, Microsoft 365, networks and backups, and we keep everything patched and secure in the background.
You call us directly when something goes wrong. There are no ticket queues and no call centres, and 99% of problems are resolved during that first call. For the rest, we come to you.
One-off help when you need it
Plenty of Hitchin businesses prefer to call us as and when. We are happy to work that way, whether it is a single fault or a project you want done properly:
- Setting up new computers, laptops and printers
- Moving your email to Microsoft 365
- Sorting out slow or unreliable office Wi-Fi
- Configuring cloud backup so your files are protected
- Removing viruses and reviewing your security
- Recovering files from a failed hard drive
- Fixing software faults remotely, often within the hour
FAQs
We come to you. On-site visits are arranged as quickly as possible, with urgent issues prioritised, and we bring whatever is needed to get you working again.
Yes. With your permission we connect securely to your computer and resolve most software, email and account issues while you are on the phone to us.
No. You can call us for one-off jobs and pay for each piece of work, or choose managed support on a fixed monthly fee if you would prefer ongoing cover.
Yes. We repair and support laptops and desktops for households in Hitchin as well as businesses, and all repairs are carried out on a no fix, no fee basis.
Yes. We provide business email hosting on Microsoft Exchange and Microsoft 365, and we handle the setup and any migration from your existing provider.
