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IT Support Letchworth Garden City

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Local IT support for Letchworth Garden City

Letchworth Garden City is home to a large number of engineering, manufacturing and light industrial firms on the Business Park and around Works Road, along with the offices, practices and shops in the town centre. Whatever the trade, the IT behind it needs to work every day.

TekOne supports businesses in Letchworth from the Business & Technology Centre in Stevenage, roughly fifteen minutes away via the A1(M) or the A505. We provide the reassurance of a dedicated IT team without the cost of employing one.

Managed support for busy workshops and offices

For a fixed monthly fee, our managed IT support service covers your computers, servers, networks, email and cloud systems. We monitor and maintain everything, apply updates outside working hours where possible and act as your first point of contact for any problem.

Staff ring us directly and speak to a technician straight away. Nearly every issue is resolved on that call, and when it cannot be, we know exactly what needs doing on site.

Support for a specific job

Not every business wants a contract. If you need help with a particular task, we can quote for it and get it done. Common requests from Letchworth include:

  • Installing and configuring Microsoft 365 for a whole team
  • Setting up a new server or replacing an old one
  • Extending Wi-Fi across a workshop or warehouse floor
  • Connecting production or CAD software to shared storage
  • Checking security and removing malware
  • Setting up new PCs and moving data from the old ones
  • Remote fixes for software errors and email problems
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Why Letchworth firms choose TekOne

We have looked after businesses across North Hertfordshire since 2013 and understand that a manufacturer with a dozen machines on the shop floor has very different needs from an accountancy practice. We take time to understand how you work before recommending anything, and we explain our advice clearly to you. Our 4.9 out of 5 Google rating reflects that approach.

Help at home

Home users in Letchworth can call us as well. For faulty laptops, slow PCs, virus removal or lost files, see our computer repairs page.

FAQs

Where possible, yes. Updates and routine maintenance are scheduled outside working hours so they do not interrupt your staff or your production.

Managed support covers your whole IT setup for a fixed monthly fee, with unlimited phone support and ongoing maintenance. One-off support is for individual jobs, quoted and paid for as they arise.

Yes. We advise on the right specification for your business, then supply, install and configure computers, servers, networking equipment and peripherals.

Yes. We install new servers, replace old ones and maintain them as part of managed support, including updates, monitoring and backups.

Yes. We work out whether the problem is your Wi-Fi, your network equipment or the line itself, fix anything on your side and tell you what to report to your provider if the fault is theirs.

Our happy customers

Click to read more or to see all our reviews.
01438 771 000