TekOne Logo

IT Support Royston

TekOne IT Support Image 1

IT support on the Hertfordshire and Cambridgeshire border

Royston is a market town with a strong industrial and scientific base, from the manufacturing and research sites north of the town to the shops, agencies and practices around the High Street and Market Hill. Its position on the A505 and A10 makes it a natural base for firms trading across both counties.

TekOne provides IT support to Royston businesses from Stevenage, around twenty minutes away via the A505. Since 2013 we have acted as the outsourced IT department for small and medium-sized businesses that want reliable support and straight answers.

A managed service for reliable everyday IT

Our managed IT support is designed for businesses that want to stop worrying about their systems. For a fixed monthly fee we maintain your computers, servers and network, administer Microsoft 365, monitor your backups and keep your security current. Your team calls us directly and speaks to a technician, and 99% of issues are resolved on that call.

Individual jobs and projects

If you would rather call us when you need to, we quote for each job and get it done. Royston businesses regularly ask us for:

  • Microsoft 365 setup and email migration
  • Server installation, replacement and maintenance
  • Networking and Wi-Fi for offices and industrial units
  • Backup configuration and recovery testing
  • Security reviews and virus removal
  • New computers and laptops set up ready for staff
  • Remote support for software faults
TekOne IT Support Image 2

Understanding technical businesses

Royston has more than its share of engineering and scientific firms with specialist software and equipment. We are used to working alongside in-house technical staff, keeping business systems separate from lab or production networks and making sure the everyday IT, from email to file storage, is as dependable as the specialist kit.

Home users in Royston

Households and home workers can call us as well. Laptop repairs, slow computers, virus removal and file recovery are covered on our computer repairs page.

FAQs

Yes. We advise on storage that copes with large files, whether on a server, network storage or in the cloud, and set up backup to match.

Yes. We can support your everyday business IT while your own technical team focuses on specialist systems, and we can provide cover when they are away.

Yes. Under managed support we monitor your backups and carry out test restores, so any problem is found before you need to rely on them.

We work with a wide range of businesses, including engineering and scientific firms, professional practices, healthcare providers, estate agents and retailers.

Yes. We remove viruses, malware and ransomware from business and home computers, then tighten up your security to reduce the risk of it happening again.

Our happy customers

Click to read more or to see all our reviews.
01438 771 000