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IT Support Welwyn Garden City

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An outsourced IT team for Welwyn Garden City

Welwyn Garden City has a substantial business community, from the offices on Shire Park and the units around Broadwater Road to the shops, agencies and practices in the town centre. Alongside the large employers are hundreds of small and medium-sized firms that need professional IT support without the cost of employing their own team.

TekOne provides that support from Stevenage, a fifteen-minute drive up the A1(M). We have been looking after Hertfordshire businesses since 2013 and we act as the IT department for companies that would rather focus on their own work.

Complete cover on a monthly fee

Our managed IT support takes full responsibility for your systems. We maintain your computers and servers, administer Microsoft 365, monitor backups and keep security up to date, and your staff can ring a technician directly whenever they need help. Most calls end with the problem fixed. When something needs a visit, we come to you.

Support on a job-by-job basis

If a contract is not right for you, we are equally happy to help with individual jobs:

  • Office moves and new network installations
  • Microsoft 365 setup and email migration
  • Wi-Fi design for larger offices and guest networks
  • Cloud storage and file sharing with proper permissions
  • Security reviews, multi-factor authentication and virus removal
  • Data recovery and backup configuration
  • Remote fixes for day-to-day faults
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Cloud services for growing businesses

Many Welwyn Garden City companies are moving away from on-site servers. Our cloud services include business email hosting, online storage and automated backup, all hosted in UK data centres, so your team can work from the office or from home with the same access to everything.

Help for home users

We look after home computers and laptops too. For repairs, upgrades and file recovery, see our computer repairs page.

FAQs

Yes. We gather the details we need from your existing provider and plan the handover so your staff are not left without support during the switch.

Yes. We plan the broadband, cabling, network and phones for your new premises and move your equipment so your team can carry on working with minimal disruption.

Yes. We migrate email, files and backups to cloud services hosted in UK data centres, so your team can work from the office or from home with the same access to everything.

Yes. We supply and manage licences, set up accounts for new starters and remove access when staff leave, so you only pay for what you use and your data stays secure.

We work with businesses of all sizes, from sole traders to companies with several offices. Managed support scales with you as you take on more staff.

Our happy customers

Click to read more or to see all our reviews.
01438 771 000