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IT Support Welwyn

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Supporting Welwyn village and the surrounding area

Welwyn village, along with Digswell, Oaklands and the villages around Junction 6 of the A1(M), is home to independent businesses on the High Street, professional consultants working from home and a number of small firms in converted farm and office buildings. Reliable IT is essential for all of them, but few have anyone in-house to look after it.

TekOne is based ten minutes away in Stevenage. We provide business IT support to Welwyn on the same friendly, plain-speaking basis we have offered across Hertfordshire since 2013.

Managed support with a technician on the phone

With our managed IT support, you pay a fixed monthly fee and we take responsibility for keeping your systems working. That includes updates, security, backup monitoring and Microsoft 365 administration, plus unlimited phone support from a technician who knows your setup. We fix 99% of problems on the first call.

Help with individual problems and projects

If ongoing cover is more than you need, call us for the job in hand. Welwyn customers often ask for:

  • New computers set up and old data transferred
  • Email moved to Microsoft 365 and working on every device
  • Wi-Fi that reaches every part of an older building
  • Backup put in place for business files
  • Virus removal and a check over security settings
  • Server or network faults diagnosed and fixed
  • Quick remote fixes when something stops working
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Homes and home workers in Welwyn

A good proportion of our Welwyn customers work from home at least part of the week. We keep home offices running and we look after personal computers as well. Repairs, upgrades and data recovery are covered on our computer repairs page.

What to expect from TekOne

A prompt answer, a clear explanation and a fair price. We hold a 4.9 out of 5 rating on Google Reviews, and we are happy to give you an honest view of what you need and what you do not.

FAQs

Yes. There are no call queues, no ticket systems and no being passed between departments. A technician answers and starts working on the problem straight away.

Yes. We set up automated cloud backup that runs in the background and stores copies of your files securely in UK data centres, so they can be recovered if something goes wrong.

Yes. We set up, migrate and manage Gmail, Calendar, Drive and the other Google Workspace tools, as well as Microsoft 365.

Yes. Under a managed support agreement your staff can call a technician directly as often as they need to at no extra cost.

Yes. We diagnose the problem, provide a fixed quote before any work starts and let you know first if anything else needs doing.

Our happy customers

Click to read more or to see all our reviews.
01438 771 000